Account and Order Information
VPNBP does not require an email address; a username and password are enough to create an account. An email address is optional and is not a condition of service activation. Account information is used for authentication, subscription management and access checks. Avoid including unnecessary personal information in your username, and do not submit your account password in a support ticket.
This service stores plan selections, order status, payment results, data allowances and usage summaries to deliver subscriptions, verify billing and process refunds. When you submit a support ticket, its description, attachments and replies are used to handle your request. Before uploading screenshots, conceal credentials and personal information unrelated to the issue.
No-Logs Policy and Operational Data
VPNBP does not record which websites users access through international routes, or store browsing content, destination URLs or browsing history. The no-logs policy also covers connection activity: connection times, source addresses and destination addresses that can be linked to an account are not persistently stored, and no user connection history is created.
Temporary connection state is used only while a connection is being handled and is released when the connection ends; it is not turned into historical connection logs. Traffic billing uses usage summaries and does not include destinations. Account login, order and support ticket records are business information, not route connection logs, and are handled for the purposes described in this policy.
Site Analytics and Browser Storage
Website analytics help us understand page visits, referral sources and link clicks so we can improve content and navigation. Analytics may involve network addresses in requests, browser types, access times and page paths. This information reflects use of the marketing website and does not represent content accessed by users through the routes.
Cookies and local storage may be used for session identification, login status, language preferences and interface choices. The user panel stores login credentials locally to verify identity in subsequent requests. You can clear or restrict storage in your browser settings; doing so may require you to log in again and may reset some preferences. Logging out or clearing local storage does not delete account information held on the service's servers.
Third-Party Payments and Data Use
This service supports Alipay / WeChat Pay / USDT. Payments are processed by the relevant payment provider. VPNBP uses order identifiers, amounts and payment results for verification and does not ask users to submit payment account passwords to this service. Each payment provider's own data collection, transaction verification and retention rules are governed by its applicable policies.
Business information is used only to provide the service, handle support, maintain account security and meet applicable obligations. When information is needed to assist with a payment or technical processing, only the information necessary for that task is provided. Account information is not sold as a marketing list. Where disclosure is legally required, requests are verified under applicable requirements and disclosure is limited to the necessary scope.
Data Retention and Deletion Requests
Account information is retained while the account is in use. Order and refund records are retained for as long as needed to fulfill orders, resolve disputes and meet applicable financial obligations. Support ticket information is retained until its purpose has been fulfilled, while site analytics are kept only for as long as needed for website analysis. When the purpose ends, information is deleted or de-identified; it is not kept indefinitely for unrelated purposes.
To access, correct or delete your information, log in to the user panel and describe your request through the support ticket portal. VPNBP will verify account ownership before processing the request. Information subject to an open order, dispute or legal retention obligation may need to be retained until the relevant matter is resolved; the reason will be explained to the requester. Deleting an account may affect subscription management and future services.
Policy Updates and Questions
When this policy changes, this page will publish the updates and revise the last-updated month. Significant changes to processing purposes or user rights will be announced on the website or in the user panel. Matters requiring separate consent will be handled as required by applicable rules. Privacy questions can also be submitted through a user panel support ticket. See the Terms of Service for the rules governing service use.