The most common VPN questions aren't usually about where to find a button. They're about sharing an account across devices, how data is counted, and whether to keep the VPN connected. Here's the short answer: VPNBP has no device limit, but that doesn't mean unlimited data. Whether to stay connected depends on your split-tunneling setup and the apps you're using.
Here are ten answers, following the way people typically use a VPN. Plan details reflect VPNBP's published terms. Client instructions explain general principles and don't promise features that this service may not offer.
Can I use it on multiple devices?
VPNBP has no device limit and supports Windows, macOS, iOS, Android, and Linux. You can configure each device separately, so switching devices doesn't mean you need another plan. However, devices on the same account share its available data; each device doesn't get a separate allowance.
Settings usually don't transfer automatically with your account. Check the client, subscription updates, connection mode, and split-tunneling rules on each device. A website working on your computer doesn't mean the same rules are enabled on another device.
And don't treat “no device limit” as a reason to share your credentials publicly. Keep your username, password, and subscription link secure. If you import the subscription onto a friend's device, they may use your account's data. To revoke access, check the credential-management options actually available in your dashboard; simply deleting the client from your own device won't do it.
How is data usage counted?
Data usage measures how much information is transferred, not how long you're online. Streaming video, downloading files, uploading attachments, and background sync all transfer data. Staying connected by itself isn't the same as continuously transferring large files. Web pages may also load images and videos automatically, so even casual browsing uses data.
To work out what's using data, first check which requests are routed through this service. Rule-based mode can send some traffic directly and route other traffic over international routes. Global mode generally routes more requests through the proxy, but the exact scope depends on the client. With system-wide tunnel mode enabled, background app traffic may be routed through it too.
The data shown in the client, your system's network statistics, and the remaining balance in your dashboard may differ. They can use different measurement scopes and update at different times, and protocol overhead can also affect the figures. For VPNBP billing details, including how uploads and downloads are counted, check the dashboard or official terms. Don't estimate your bill solely from the size of files downloaded on your device.
To troubleshoot unexpected data use, check cloud sync, system updates, and autoplay first. Disconnecting won't restore data already used or stop apps using a direct connection from transferring data.
When does a monthly plan reset? Do data packs expire?
VPNBP monthly-plan data resets each month on the date you activated the plan, not at the start of the calendar month. Check your activation date and the billing cycle shown in your dashboard to find out when your allowance resets. Don't plan downloads based on another user's reset date.
Data packs last until used and never expire; their allowance doesn't refresh monthly. Monthly plans suit regular, ongoing use, while data packs are better for occasional or unpredictable needs. The key difference is how the allowance is restored, not just the price.
| Billing option | Price and allowance | Data terms | Best for |
|---|---|---|---|
| Monthly plan | ¥9.9/month includes 60GB; ¥18/month includes 250GB; ¥28/month includes 500GB | Resets monthly on the activation date | Steady usage that calls for a recurring data allowance |
| Data pack | ¥158/300GB；¥358/1000GB；¥658/3000GB | Lasts until used; never expires | Irregular use and keeping any unused data |
If you upgrade a monthly plan mid-cycle, the price difference is converted into remaining days. Don't assume an upgrade starts a new full billing cycle. Check the updated allowance and dates before scheduling large transfers. See the plan pricing page for full details.
Will my connection always get faster?
Not necessarily. Connection speed depends on your local network, your ISP's routing, route congestion, the destination website, and your device. An international route may improve access that's taking a poor or unstable path, but extra routing and encryption can also slow down an otherwise smooth connection.
Download throughput, latency, and packet loss measure different things. Video buffering depends more on sustained throughput; interactive tasks are more sensitive to latency; and real-time communication can also be affected by packet loss and jitter. A low latency reading in your client alone doesn't guarantee smooth video.
Direct connections, relays, and IEPL dedicated lines describe different network setups, not a universal speed ranking. A direct connection typically goes from your device to the service endpoint; a relay adds another hop. IEPL refers to a dedicated-line transport method, but performance still depends on the full route. Check VPNBP's actual route list for available line types; you can't infer them from a plan name.
If your connection slows down, first compare direct and proxied access on the same device, then try a route in a suitable region. Changing clients, protocols, and rules all at once makes it harder to find the cause.
Should I stay connected all the time?
If you regularly use international websites or need to keep remote sessions active, staying connected with suitable split-tunneling rules is usually more convenient. If you only need access occasionally, you can disconnect when you're done. There's no one setting that's right for everyone.
What matters is what happens after you disconnect. With a standard proxy, some apps may switch back to a direct connection. Clients with a network-blocking feature may pause network access instead, but check the features and settings available in your client. Don't assume every client blocks direct connections.
Staying connected can also mean background activity, battery use, and data consumption. When you're away from home, check your system's background activity restrictions, and confirm the connection resumes after waking from sleep. If you only want certain websites to use international routes, start with the setup options in the beginner's guide instead of routing all requests through the proxy.
A simple rule of thumb: Stay connected if you use it often; connect when needed if you only use it occasionally. Either way, check which traffic is routed and what happens when you disconnect. A connection toggle is no substitute for privacy settings.
How do I import a subscription link into a client?
A subscription link lets a client retrieve node and configuration updates; it's not a regular webpage or an installer. VPNBP requires no email address—just a username and password to get started. Download the client from the client download page in your user dashboard, and follow the setup instructions shown there.
- Make sure the client is right for your operating system, then read the setup instructions in your dashboard.
- Get the subscription link from your dashboard, then find the subscription or configuration import option in your client.
- Follow the instructions to choose a compatible import format. Once imported, update the configuration and check that the route list appears.
- Choose a route, allow any required system network permissions, and confirm the connection mode.
- Test access to the website you need, and update the subscription when needed.
Shadowsocks, VMess, Trojan, VLESS, Hysteria2, and TUIC are different proxy protocols, and not every client supports all of them. Subscription format and protocol support are separate things: a client that can read a link may not support every node in it. These names are examples of compatibility, not a claim that VPNBP offers every protocol listed.
Don't post your full subscription link in public forums or enter it into online conversion tools. A link may contain access credentials. If you need help, hide sensitive parts first.
Why can't I open a website when the client says connected?
“Connected” may only mean the client has started its proxy service; it doesn't necessarily mean browser requests are going through it. System proxy settings, browser settings, tunnel mode, and app-specific settings can differ. Start by checking the route your traffic is taking.
- ✅ Check your basic connection: temporarily disconnect the proxy and make sure regular websites load.
- ✅ Update your subscription and check your plan status and remaining data in the dashboard.
- ✅ Make sure the system proxy or tunnel mode is enabled as instructed, and that the website hasn't been incorrectly set to connect directly.
- ✅ Try a route in a suitable region, then test the same website again. Avoid changing several settings at once.
- ✅ If only one website fails, check its service status, account region, and app cache.
A DNS error may mean a domain couldn't be resolved; it doesn't necessarily mean the route is unavailable. If your browser shows a certificate warning, don't try to “fix” the connection by turning off certificate validation. When asking for help, include your operating system, client, error message, and what you did. That's much more useful than simply saying it doesn't work.
What's the difference between split tunneling and global mode?
Split tunneling directs requests based on criteria such as domain, address, or app. Rule-based mode chooses between a direct connection and the proxy according to its rules. Global mode generally sends requests handled by the client through the proxy. “Global” doesn't necessarily cover every app on the device; that depends on how traffic is routed.
For example, system proxy settings affect only apps that follow those settings; some apps may use their own network configuration. Tunnel mode can route a wider range of traffic, but it also requires the right permissions and correctly configured routing and DNS. Client interfaces and limitations vary across operating systems.
Beginners can start with the rule configuration recommended in the guide, then check how a specific website matches the rules if it fails. Avoid stacking multiple proxy tools from the outset. System proxy, tunnel, or DNS settings can override one another and cause intermittent problems. Save your original configuration before making changes so you can revert if needed.
Does using a VPN protect all your privacy?
No. A VPN or proxy changes your network route and may protect traffic between your device and the service endpoint. Websites can still identify you through account logins, cookies, and browser characteristics. A compromised device, exposed credentials, or information you choose to share also won't be fixed simply by changing routes.
A DNS leak happens when domain lookup requests that should follow the expected route are instead sent to an unintended DNS resolver. Check your client's DNS settings, tunnel mode, and your browser's encrypted DNS settings together. A change in your public IP address alone doesn't prove that DNS requests are taking the right route.
Check your setup against your goals: which requests can connect directly, which DNS lookups should be handled by the client, and whether the website uses HTTPS. Even if your public IP address is as expected, keep your system up to date and protect your account credentials. A service's encryption details don't mean a website can't see which account you're logged into.
How should beginners choose a plan and troubleshoot problems?
Choose a billing option based on how often you use the service, then choose an allowance based on your actual usage. If you regularly stream, download, or use several devices, keep an eye on your remaining data. For occasional research, don't choose a higher tier just because it offers more data. Estimating usage from video watch time alone won't work for everyone: quality, caching, and background sync all make a difference.
VPNBP supports Alipay, WeChat Pay, and USDT, and offers a 60-day no-questions-asked refund policy. The refund policy doesn't guarantee every website will always be accessible. Read the terms before paying, and check that the service works for the use cases you need. Coverage of 100+ countries and 190+ routes also doesn't replace checking a specific website or account's region restrictions.
If something isn't working, start with the server page and setup guide. If you still need help, use the contact page. Include your operating system, client, the situation where it fails, and any error message. Don't send passwords, full subscription links, or other sensitive credentials.
Check separately whether the device is configured correctly, which route requests take, and when your allowance resets. This is usually more effective than repeatedly toggling the connection. First establish a setup you can reproduce, then decide whether to change plans.